Help & Support
Answers to common questions, and a real person when you need one.
Email us
Found a bug or stuck on something? Write to us and we'll get back to you.
support@redsoft.ukAccount & Data Deletion
Want your account and scores removed? Here's how to ask for it.
How to deleteFrequently asked questions
How do I play?+
Drag the hex blocks from the tray onto the board. When a chain of one color links two walls of that same color, it pops and you score. The round ends when none of your blocks fit anymore.
What are Adventure, Voltage Rush and Endless?+
Adventure has 77 new levels every week (about 11 a day), each with its own goal: reach a score, clear paths or pull off a big clear. Every level you beat charges the week's volt line, and each day ends at a station that lights up. Voltage Rush gives you two minutes to score as much as you can. Endless has no clock: keep going until no block fits and beat your record.
What are coins and boosters?+
You start with 100 coins and earn more the first time you clear a level (10, 25 or 50 depending on difficulty). From level 4 in Adventure you can spend them on boosters: Undo (50) takes back your last move, Shuffle (30) gives you a new set of blocks, Hammer (40) clears one cell and Bomb (80) clears a cell and everything around it.
How do I remove ads or restore my purchase?+
Tap Remove Ads in Settings. It's a one-time purchase that removes banner ads and ads between rounds; the optional ad you can watch for a revive stays available. On a new device, open Settings → Account → Restore Purchases.
Do I need an account?+
No. You play as a guest right away. If you sign in under Settings → Account (Google, Apple on iPhone and iPad, or an email link), your name shows on the leaderboard and your Remove Ads purchase can follow you. Level progress is saved on your device.
Why isn't my score on the leaderboard?+
Scores are sent when a round ends and need an internet connection. Voltage Rush and Endless have their own boards; Adventure levels aren't ranked because every week brings new ones. On this website, signed-in players are shown by their initials.
What do I need to play?+
An iPhone or iPad with iOS 15 or later, or an Android phone or tablet with Android 8.0 or later.
How do I start the levels over?+
Open Settings and tap Reset Game. This takes you back to level 1 of this week's Adventure and cannot be undone.
Why am I back at level 1?+
Adventure starts over every Monday (00:00 UTC) with 77 new levels and a new volt line. Your coins stay, and Voltage Rush and Endless records are kept.